Our dedicated service desk acts as a Single Point Of Contact (SPOC) and forms the link between you and our software engineers.
If you have any problems with your system, this team is there to help you.
The SPOC advantages:
- Only one person to deal with
- You always get an answer: there is somebody constantly on duty
- You can check the status of your request
The request number ensures that your question can be dealt with efficiently: make sure you always have it to hand!
We can also look immediately at your system remotely.